English reviews

As more and more people are sharing their everyday stories on the internet, online reputation has become an important factor in knowing if a company will fail or become a great success story. Did you know that 90% of clients read online reviews before buying a product?

Before customers leave reviews online, there could be several ways to “hear” what they have to say, and address issues if necessary. Customer support is often the first line of defense against negative customer reviews, so make sure staff is well-trained and equipped to handle customer complaints and issues. Even better, take some proactive measures to prevent a negative experience in the first place. Create and promote a customer satisfaction survey or check in on customers through customer satisfaction calls without the intent to upsell. When poor reviews do occur, respond.

BritainReviews is a site that collects reviews, opinions and complaints on all shops and web shops in the UK. Your shopping experience is in your hands so don’t rely on the sales talk of some salesman. Instead, trust thousands of opinions of customers that went before you so you can learn from their personal experience. Because let’s be honest: who do you trust more? A salesman, your friend with one informed opinion or the opinions of hundreds of customers that bought a computer, laptop, car insurance, flights or mobile phone subscription at that same company? Read more reviews at revolute.

Customer success should be thought of as more than just good tech support. It’s even more than happy customers. Customer success is exceeding customer expectations as you help them achieve their desired outcomes, and being just as enthusiastic and excited about those outcomes as they are. This approach should come naturally to most inbound marketers, because inbound marketing is customer-focused and centered around educating potential customers on what they can do to solve their problems. As you attract, convert, and close your customers, your products or services become the ideal solution they need at the value that they expect. When you deliver that promised value and delight your customers with an amazing experience, it creates raving fans.

There are many companies in the UK that offer similar products or services. It’s a maze of discounts, special offers, promises and a battle of being the cheapest. Of course, you can find out who is the cheapest via a comparison site or make a direct calculation at an energy supplier, car insurance or price fighter for a city trip or holiday far away. But is the cheapest really the best? Or are there some nasty catches hidden in the fine print that you were (barely) informed about. Did you have to pay extra for your suitcase at the check-in counter or were the charges for installation more than the energy company told you upfront? Are you stuck with a lease contract for a long time? Or do you have to stop your mobile telephone subscription a year in advance so as not to be stuck with it for another year? That’s what hands-on experts can tell you. Or rather: clients or customers that have recently made a purchase at this car rental company, telephone company or tour operator. The costs can be more than you expected. And later, the large bill will come as a complete surprise. That is why experiences, together with comparisons and product information, are so important. See extra reviews at illicit dating.

According to a study conducted by Zuberance, eight of ten consumers say online reviews influence their purchase decisions. This statistic should be reason enough for you to realize the value of customer reviews. The interesting factor in this case is that we’re actually seeing a change in consumer behavior when they interact with a review. Below are a few supporting facts for the construction industry alone. 90% of consumers read online reviews before calling a contractor. 92% of people will contact a local contractor if he has at least a four-star rating. Consumers are likely to spend 31% more on a business with excellent reviews.

After hanging on the phone with the customer service of an insurance company, you can of course pick up your phone again to throw it out of the window. We ensure you: that will relieve your tension. But since the bill is already higher than you anticipated anyway, you can also write an honest review and rate the company on the service you have been given. Maybe that won’t help your own situation, but it will prevent others from encountering the same thing. You can make sure that other people won’t fall into this trap. But of course, that goes the other way as well: Did a company really help you with good customer service? Do you think they deserve praise? Do you think this company has a right to stand out because they do care about their customers? Then you can tell everyone that this is a dating site or web shop in which others can safely put their trust. If everyone writes down their experiences, you in turn can look at other companies to see if buying there is a safe, trustworthy and sensible choice. That’s how we help each other! Read extra reviews at insurances.

So, the main factor in determining how reviews will affect your business’ success is actually not the ratio between positive and negative reviews, but how fast and well businesses response to them. What people want are instant, honest and personalized interaction, feeling that the businesses like engaging with them, value their opinion and that they are striving to realize people’s recommendations?—?case in point, a study by Cornell University professors discovered that sales go up each time a business responds to a review.

You can write a review about every company that you have dealt with as a customer. Did you have a good or bad experience with a certain company that isn’t on the site? Be the first one to write a review and let us know. Then we will add this company to BritainReviews. We mostly focus on companies that provide services, like energy suppliers, telecom providers, companies that loan money, etc. We also provide a review space for companies that provide services or support. You can think of services like delivery at home, pick-up service, warranty service, technical service, or repair service. These are mostly web shops for electronics, white laundry, kitchen equipment, housing centre or post order companies. So, do you have experience with a company? Search for the company, leave a review and help each other!